Skip to content
Daybook

Terms of use

Last updated 11 November 2026

Who we are

Daybook is run by Sunday Labs Ltd, a company registered in England and Wales (company number 17555468), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Write to hello@daybooktrips.com with any question. By making an account or a trip you agree to these terms. How we handle your data is in our privacy policy.

What Daybook does

Daybook plans a city trip as a walk for each day: what to see, where to eat, how to get between them, and what to book. You can change the plan, add your own places and bookings, and share it with the people you travel with.

A plan is a guide

  • We work hard to keep opening hours, prices, closures and walking times right, but places change them without telling us. Check anything that matters with the place itself, especially before you travel a long way for it.
  • We don’t sell tickets or tables. When you book through a link in your plan, your booking is with that place or website, on its terms, and we are not part of it.
  • Use your own judgement on the way: about the weather, traffic, your health and how far you can walk, and follow local laws and signs.

Your account

Keep your password to yourself, and tell us if you think someone else has used your account. You must be 18 or over to pay for a trip. You can delete your account at any time by writing to us.

Paying for a trip

  • Day 1 of every trip is free. A Trip Pass unlocks all the days of one trip: £12 for a trip of up to 7 days and £18 for a longer one, or the price in euros or dollars shown before you pay. Prices include VAT where it applies.
  • It is a single payment, not a subscription. The people you share the trip with get the whole trip too, and never pay.
  • Payments are taken by Stripe. We never see or store your card details.
  • The trip stays unlocked for as long as your account exists, including its changes and rebuilds.

Refunds

  • If your trip hasn’t started, you can have a full refund within 14 days of paying. Write to hello@daybooktrips.com from the email on your account.
  • After the trip has started, write to us if something in the plan let you down, such as a place that was closed, and we will put it right with a refund or a credit where it is fair.
  • A refund locks the trip again for everyone on it, back to day 1.

Because the days unlock as soon as you pay, the law’s 14-day right to cancel digital content ends when you start using them. The refund above is our own promise and is on top of that. Nothing here takes away your rights under consumer law, for example if the service isn’t as described.

What you add

Your places, bookings, notes and changes stay yours. You let us store them and show them to you and to the people you share the trip with, so the service works. Don’t add anything that is unlawful or that you have no right to share, such as someone else’s private details without their agreement.

Using Daybook fairly

Don’t copy our plans, texts or pictures in bulk, scrape the site, try to get around the paywall, overload it, or use it to harm anyone. We may suspend an account that does, and will tell you why.

Our content

The plans, writing, pictures and design of Daybook belong to Sunday Labs Ltd or to those who licensed them to us. Your plan is for your own trips and the people you travel with. Map data is © OpenStreetMap contributors and the map providers named on the map.

When things go wrong

  • We try to keep Daybook working all the time, but it may sometimes be down or slow, and we may change or end features. If we stop offering Daybook, we will tell you first and refund trips you paid for that haven’t started.
  • We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or not using reasonable care. We aren’t responsible for losses that weren’t foreseeable, for what places and booking sites do, or for business losses.
  • Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t let us limit.

Changes and the law

If we change these terms, we will update the date at the top and tell signed-in users about important changes before they take effect. These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the EU, you keep the protections of your own country’s law and can bring a claim in your own courts.